Last updated: 5 August 2026
This Privacy Policy explains how Coffee Machine Help handles personal information when you visit coffeemachinehelp.com or contact us.
Coffee Machine Help is an independent informational website operated from Spain for a primarily Australian audience.
Information we collect
Information you provide
If you contact us by email, we may receive your email address, name, message, signature and any other information or attachments you choose to provide.
Technical information
Our hosting and security services may automatically record limited technical information, such as your IP address, browser and device type, requested pages, referring page, date and time, and server errors. This information is used to operate, protect and troubleshoot the website.
Cookies
The website may use cookies that are necessary for security, administration and core WordPress functionality. At the date shown above, we do not offer public user accounts, comments or a contact form, and we do not intentionally place analytics or advertising cookies on visitors’ devices.
If analytics, personalised advertising or other non-essential cookies are introduced, this policy will be updated and consent will be requested where required.
How we use information
We may use personal information to:
- operate, secure and maintain the website;
- respond to business enquiries, correction requests, copyright matters and privacy requests;
- detect technical problems, malicious activity or misuse;
- keep appropriate business and legal records; and
- comply with applicable legal obligations.
Where the General Data Protection Regulation applies, processing is based on our legitimate interests in operating and protecting the website, responding to your request, complying with legal obligations or your consent where consent is required.
Sharing information
We do not sell or rent personal information. Information may be processed by service providers that support website hosting, security, maintenance and email delivery. They receive only the information reasonably necessary to provide their services.
We may also disclose information when required by law, to protect legal rights or security, or in connection with a sale or transfer of the website.
International processing
Coffee Machine Help serves visitors internationally and is operated from Spain. Website and email service providers may process information in Spain, the United States and other countries in which they operate. Where required, international transfers are handled under an applicable legal transfer mechanism.
Affiliate links, external websites and embedded content
Some pages may contain links to retailers, manufacturers or other external websites, including affiliate links. External services may record that you followed a link and will handle any information they collect under their own privacy policies.
If an article contains embedded content, such as a video, that content may behave as though you visited the provider’s website directly. The provider may collect data or use cookies according to its own privacy policy.
How long we retain information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate records, resolve disputes or meet legal obligations. Technical logs are retained for the limited periods configured by our hosting and security providers.
Your privacy rights
Depending on your location and the law that applies, you may have the right to request access to, correction of or deletion of your personal information. You may also have rights to restrict or object to processing, withdraw consent and lodge a complaint with a data protection authority.
To make a request or raise a privacy concern, email contact@coffeemachinehelp.com. We may need to verify your identity before completing a request and aim to respond within 30 days.
Security
We use reasonable technical and organisational measures to protect personal information. However, no method of transmission or storage on the internet can be guaranteed to be completely secure.
Children’s privacy
This website is intended for a general audience and is not directed at children under 16. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy when the website, its service providers or applicable requirements change. The latest version will appear on this page with a revised date.
Contact
For privacy questions or requests, email contact@coffeemachinehelp.com or visit our contact page.